Contact Knockhill Racing Circuit Ltd

Phone: 01383 723337
Email: enquiries@knockhill.co.uk

Dunfermline, Fife, KY12 9TF

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View from stands on sunny day

Frequently Asked Questions

Frequently Asked Questions

Trackdays:

Our Car and Bike trackdays normally sell out in advance, you can book your trackday online here

If a trackdays is showing as 'fully booked' we do offer a waiting list, just give us a call on 01383 723 337 with your name and number. 

For regular trackday drivers and riders we offer a 'Club Membership' which gives you 10% discount on each trackday you book. Find out more here

For a full detailed list of FAQs on Car and Bike trackdays click here

Events and Spectators

Tickets

You can purchase tickets online, over the phone or at the gate for every event. https://www.knockhill.com/events/ 

If you buy tickets in advance you'll receive QR codes to your email account. Each ticket has a unique QR code, please present them for scanning at the entrance gate to gain admission.  Each visitor will require their own ticket.

Tickets are not refundable but they can be transferred to another event date of the same or lesser value, if the event ticket has a higher value the difference can be paid.  The transfer must be complete 7 days prior to the event date.  

Lost Tickets

If you have not received your ETickets here are a few tips to help you:

  • Check your junk mail box or your spam folder for an email from bookings@knockhill.co.uk, if the email is in there move it to your inbox and the QR code tickets should display.
  • Add bookings@knockhill.co.uk to your email safe list (or mark as Not Junk)

If you cannot find an email from bookings@knockhill.co.uk use our ticket resend page to have your tickets resent by email or text.

Parking

All parking is onsite. At the major events there are lots of different parking areas, some of which require a car pass (season pass holders only). At most other events you will get parked anywhere around the circuit. 

For disabled parking info please click here

Spectating 

The best thing about Knockhill is that you can spectate from all around the circuit. There are seated benches at the hairpin and we have 3 shelters located around the track too. You can also get access to the middle of the circuit via the pedestrain footbridge. 

Remember we are an outdoor venue, please wear suitable footwear and clothing.  

Only guide dogs are permitted into the circuit.

Food & Drink

The restaurants are open for events, there will also be extra food vans at busier events. You can bring your own food and drink if you like. 

 

Testing

What do I need to participate in testing?

A Motorsport UK Race licence.

Do I need to bring my licence?

Yes, this MUST be produced at registration.

Do I need to pre-book my testing?

Pre-booking is advisable as places are limited.

What are the clothing requirements?

All drivers must wear a suitable crash helmet, race suit, gloves, boots, head and neck support device which confirm to the current standards whilst on track.

Will my testing still go ahead if it is raining?

Yes, we are well prepared to run all track activities in the changeable Scottish climate. If the weather becomes severe and safety is an issue, testing may be delayed or in some cases cancelled. If you are in any doubt, please call us prior to attending or chat to our operations team on the day.

What happens if my car breaks down after a couple of laps?

It is your responsibility to ensure that your car will last the duration of the Test day. No refunds or credit will be issued for mechanical or equipment failure.

Can I film on track?

Any filming equipment must be secured inside the vehicle and may be inspected prior to track session. Hand held or helmet cameras are NOT permitted.

 

Junior Testing

Can we test in senior testing sessions?

Any junior aged between 14 – 16 can test amongst seniors with an ARDS A or S instructor beside them. 

If they don't have an instructor they can still test but in a junior only session. 

 

How do I get a competition Licence – Follow the link below for more information

https://www.knockhill.com/experiences/competition-licence

 

Driving Experiences:

Purchasing an Experience Voucher

You can purchase from our range of experience vouchers online, over the phone 01383 723337, or in person at the circuit office.  Our opening hours for phones and office are 7 days a week 09:30-16:45.  Our website and instant evouchers are available 24/7.

We have various delivery options for our experience gifts; Instant E Vouchers, Postal Gift Vouchers & Gift Boxes & royal mail special delivery options.  

Arranging a date for your experience

You can arrange your date by telephone or via our website. Prebooking is essential to avoid disappointment; all dates are subject to availability.

Can family/friends come along to spectate?

Yes, the more the merrier. There is indoor and outdoor viewing area and we encourage you to take pictures and get close to the action. We also have a children’s play park beside the kart centre. Unfortunately Dogs are not allowed at the circuit due to motorsport regulations.

Voucher validity

Your driving experience gift voucher is supplied with an expiry date; you can find this printed on your voucher or e-voucher. If you need to extend the date, you may do so for up to 6 calendar months. The cost to do this is £10 per additional month. Unfortunately we are not able to accept bookings after the 6 additional months.

Most of our vouchers are valid for 18 months, with some shorter validity dates on special offers,  please check the information on each activity.

Upgrading your voucher

You can do this easily at any time within the validity period of your voucher by calling the sales and booking team on 01383 723337 to discuss the options.

Making a cancellation to your booking

If you need to rearrange a confirmed date we are happy to do this for you at no extra charge on one occasion provided you give us 14 days notice. Cancellations made with less than 14 days notice will be charged at £20. If you do not attend your confirmed booking date a 50% additional rebooking fee will apply if you wish to reschedule.

Karting:

Age and Height Restrictions for Karting

Our LR5 Cadet Karts are suitable for ages 8+ with a minimum height of 4'2" (127cm).

Our GT5 Pro Karts are suitable for ages 12+ with a minimum height of 5'2" (157cm).

Group Karting Events are available for drivers aged 16 years and older. Younger drivers from 12 years old may take part in an exclusive Sprint Race Event.

We do not currently offer any karting for kids under 8 years old. 

Do I need to book?

We always highly recommend pre booking, especially for weekends allowing 2-4 weeks’ notice. We do also accept on the day bookings subject to availability and it’s worth giving us a call to check if we have any short notice availability.

If you would like to make a booking or browse availability you can now do this online

Can family/friends come along to spectate?

Yes, the more the merrier. There is indoor and outdoor viewing area. We also have a children’s play park beside the kart centre. Please check with us for opening hours. Unfortunately Dogs are not allowed at the circuit due to motorsport regulations.

The weather

Although we are normally unaffected by the weather, there can be no guarantee that a date will not be withdrawn due to extreme/adverse weather conditions or any other event beyond our control. If we are unable to run your karting event as arranged, we will attempt to contact you with as much notice as possible. Please ensure you have provided us with a current mobile telephone number and email address. Your karting event can be rearranged within 3 months of your original date.

Gift Vouchers

All karting gift vouchers have an expiry date, normally 12 months from date of purchase, they are fully transferrable and can be redeemed against any activity, experience, product or event for sale at Knockhill Racing Circuit Ltd. The value of which will be up to the stated monetary value of your purchased voucher.

If you would like to make a booking or browse availability you can now do this online

How do I get in touch?

Our phone lines are open Monday to Sunday 9.30am - 4.30pm 01383 723337, if you call out of these office hours you can leave a message and we will respond as soon as possible.  You can also email us at sales@knockhill.co.uk and we will either call you back or answer your question.

You can also keep up to date via social media:

Facebook - @knockhill

Twitter - @krcircuit

Instagram - @knockhillracingcircuit  

 

 

Full Terms and Conditions can be viewed here